Category: Telephony

 

Convergence in Technology

Convergence.  The word draws a number of thoughts when people hear it.  But in the terms of technology, convergence has been a paradigm shift. So what has converged in regards to technology?  Probably the biggest area is in the network world.  In the past, there were people who worked onRead More …

Cisco CME/UCCX Issue

Working for one our customers today, we found an incompatibility between Communications Manager Express and Unified Contact Center Express.  Namely, if you use the new CME 8.6 (found in IOS 15.1(4)) along with UCCX 8.5, there is a break in the SIP stack that will cause calls to not beRead More …